Valutedge, content abstraction software
Vaultedge automates contract abstraction and administration using AI to extract data points from documents. The system includes a dataset of about 300 data points, with the flexibility to add more as needed. This automation reduces errors and redundancy, cutting resource costs by 80%, and adapts to various workflows.
The task was to design a dashboard experience for two user groups: Admins/Managers and Consultants. The automated process needed to speed up their workflows and provide necessary tools. Admins set up the team, workflow, document legibility, quality, language, folder structure, and project hygiene. Consultants review documents, abstract content, analyse data, and identify contract issues.
There Are Too Many “If Then, Else” Relationships
The first challenge was to break down the process into clear steps to reduce cognitive overload. What appears linear is actually a series of nested, interconnected steps.
There should always be an option to add personal assessment. We cannot depend on the machine to analyse all the data correctly for us
Deloitte
Each organisation and project may have a different workflow. So the application needs to account for that flexibility for different assignments
Deloitte
Document hygiene and naming is of utmost important. Half the work is done when document hygiene is maintained from the begining of the setup
Legal consultant
Basic project setup hygiene such as folder structures, dates, scanned documents legibility etc.
Process of assigning the workflow and the team, setting up the templates required for abstraction etc.
The actual tasks of extraction of clauses, self written analysis and verification/updates.
Exporting the complete abstracted content and filtered results.
Responsible for creation of the project and assigning users to the project. They also perform activities such as uploading the documents, creating the folder structures, assigning/creating templates or training new clauses for the templates.
Abstraction of documents, grouping of documents under similar contracts, reporting of issues with document uploads, adding manual summary to abstracted content.
Once the user flow was finalised, the same was translated onto a very low fidelity paper prototype. The co-creation sessions with the wireframe helped in simplifying the user flows further. The users were given certain tasks and the sessions were evaluated based on two major criteria.
The flow felt intuitive and the users were able to find various actions. A few menus/items had to be modified to match the industry standard language for specific terms.
The users felt an immediate connect with the streamlined process. There was very little to no Onboarding time required. The readily available options and menu actions increased their efficiency.
Creating step by step processes for projects, templates and clauses helped in maintaining the hygiene of the projects. It also brought in consistency in the processes used internally within the same organisation
Making it an all inclusive platform by providing available options pertaining to even the extreme use-case scenarios.
The interface gives users the agency to view the actual text in documents in relation to the abstracted content. They have an option to re-write or leave notes to the abstracted content.
